Many Questions about Dropshipping Services Are As Follows:
1.How many orders can you handle per day?
we are a large company in Shenzhen,China,with a large warehouse that can handle large orders everyday.We send out countless parcels everyday.We can guarantee the order you request.
2.How fast can you process orders?
We will arrange shipment as soon as possible after you pay the order.Priority delivery for dropshipping order
3.Could you ship order without any receipts,invoices and promotional offer inside the package?
Absolutely!No invoices,receipts,promotional offer if you leave notes on the order(if you want,we can provide.)
4.If you need other products?
We can provide most products you need as much as possible1.If you have any other questions,please feel free to contact us. We are very grateful to cooperate with you.
5.We can support CSV/Excel File Dropshipping.
6.There is no limited stock to fulfill the orders on a daily basis。
Item Information:
Condition:100% Brand New
Material: Porcelain
Specifications: As your Choose
Colour:as the picture shows
Craft: handmade
Suitable for: tea/ black tea/fragrant tea /Oolong/puer/dahongpao/Tie Guanyin/juice brewing and recommended family tea or daily professional use.
Features: Easy to use and convenient. Family use, travel and gift options.
Packing list: teasetx1 .
Note:
1.If You Receive The Package Broken, Please Don’t Open Dispute and Leave Negative Feedback, Please Contact Us Firstly, We Will Deal With It, Don’t Worry !
2. Due to the light and screen difference, the item’s color may be slightly different from the pictures.please understand!Thank You!
3. Please allow 0.2-0.5 cm differences due to manual measurement.
-When you place an order, please choose a shipping method and pay for the order including the shipping fee. We willsend the items as soon as possible once your payment is completed.
-The shipping cost does not include any import taxes, and buyers are responsible for customs duties.
1. We do our best to serve our customers the best that we can.You have 7 days to contact us and 30 days to return it from the date received. If the item is in your possession more than 7 days, it will be considered used and WE WILL NOT ISSUEA REFUND OR REPLACEMENT to you. There are NO EXCEPTIONS!
4. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from aliexpress. OR, you may choose to have a replacement.
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Morning Glory (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thecafeneon.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
