Instructions:
This product is applicable to most (lamarzocco) brand coffee machines.
Other known universal coffee machine brands include: For Keys / Slayer /For synesso/For Sanremo racer and other high- end models, as well as E61 brewing head coffeemachines such as lelt / For Aibao /For ECM rocket rocket rocket and other models
Models that cannot be used include: Nuova full series, WPM Huijia coffee machine,Elektra, etc. For other models, please verify before purchasing, so as not to cause unnecessary trouble
58mm Coffee Machine Handle Stainless Steel Double Ears Bottomless Solid Wood Coffee Press Coffeeware
Material: Stainless SteelFilter
Type: Permanent Filters
Size: 58mm x 95mm x 230mm
Fit for: EXPOBAR/MILESTO/ROCKET/GEMILAI/FANCILIO/ROYAL
Material: 304 Stainless Steel, no rust
Reminder: Because the coffee machine is different, the size of the handle used will be different. Please purchase the handle according to the size of your own coffee machine. In addition, please align the ear holes of the handle when installing, thank you for coming
1. Escrow is the preferable payment method. T/T, Western Union, Money Gram or other method is acceptable as well. Please contact us for further details.
2. Full payment must be processed within 7 days after the order placed. Otherwise, the system consider the order as invalid or will be canceled.
3. Make sure that you have completed all the detailed information such as contact person, address, postal code and telephone number , some countries require tax code when you are filing in the buyer’s information.
We will send your parcel out as soon as possible within processing time. Please make sure that you write your full name and valid address for the order.
1. We provide worldwide shipping except some countries and APO/FPO address.
2. The order will be processed timely after payment verification.
3. We only ship to confirmed order address. Your order address must match your recipient address.
4. Service transit time is provided by the carrier and excludes weekends and holidays. Transit time may vary, particularly during the holiday season.
5. If you have not received your shipment within 60 days against payment date. ,please contact the online service. We will track the shipping and get back to you as soon as possible. Your satisfaction is in the first place.
1. All the goods are inspected before shipment. If you are not satisfied with the purchase, you can exchange the items in one week and you must contact us within 24 hours of the receipt of your purchase.
2. The shipping and handling charge is not refundable. Buyer should be responsible for all the charges of returning and reshipping.
3. All returned items must be in its original conditions, including box and accessories. Men-made defects are not guaranteed, such as broken, scratches and so on.
4. Defective items must be reported and returned to us within warranty period (and in the original packaging, if possible). You must tell us what the defect is and give us your order number.
1. We will leave positive feedback after receiving the payment.
2. We maintain high standards of excellence and strive for 100% customer satisfaction.
3. Please contact us before leaving a neutral or negative feedback. We will try our best to solve any problems of your purchase.
4. If you are satisfied with your purchase and our service, please kindly grant us with positive feedback and overall detailed selling rating of 5 stars.
5. We value your comments. Your comments are important for our business success and progress.
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Morning Glory (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thecafeneon.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
