Glass type : Borosilicate heat-resistant glass
Q : There is a lot of boron trioxide in borosilicate heat-resistant glass, which is poisonous. Why are cups and feeding bottles made of this material?
A : First of all, the toxicity of borate is very low. Even if it is boric acid, it will not cause fatal injury if a person eats 100 grams. Second, borate exists in glass in the form of borosilicate and is insoluble Water, acid, etc., in the usual use environment, there will be no exudation and dissolution of any borate. Third, the heat resistance and thermal shock resistance of borosilicate glass are good, and compared with ordinary glass, it is more It is not easy to burst, so it is a good material for cups and bottles.
Dear customer, thank you for your purchase. Please read the below words whenever possible to avoid unnecessary unpleasantness.
Although we have the safety air column protective packaging adopted by our professional packaging team, there are about 2% parcels will be crushed by heavy objects due to the express delivery industry.
If the cup that you received is brocken. Please contact us at firstly, don’t leave a negative feedback. Our after-sale service will save you from lossesplease, please believe that we will provide you with the best after-sales service.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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