1. Make sure your address and phone number is correct, we can send item within 5 working days after payment done.
2. Most of countries delivery time is 15-60 working days. But some of goods shipping may be delayed because of carrier mishandling, customs delay, import tariffs, national policy of customers, remote areas, or any other circumstances out of our control.
3. If you need more faster delivery, contact us to use DHL, TNT,FEDEX,etc and pay the extra freight cost.
4. If you don’t receive package within 36 working days, please feel free to contact with us before leaving negative and neutral feedback, we will do our best to help you to resolve the problem.
5. Sometimes we will not ship by express you chose, For example: you chose DHL we may ship by Fedex IE, it dpends on situation, please contact with us if you wanna choose specific express.
6.For Russian,If you choose the “seller’s shipping method”will ship it by KCE or CDEK,will take about 20-45 days.
7.If your area is a remote area, you will need to add a separate fee.
8. You can track package on ://www.17track.net/en
1.Import duties, taxes and charges are not included in the item price or shipping charges.
2.Buyer is responsible for paying import duties, taxes and charges.It is out of our control of custom tariffs. Please kindly note!
1. Please contact with us before you return it if you are not satisfied with the item when you receive it, and return it within 15 days for a replacement or money back.
2. All returned items must be in the original packaging and must provide with shipping tracking number and specific reason for the retun.
1. If you are safisfied about it , please leave5 stars positive feedback, Thanks a lot !
2. Your encouragement and support is our continuously forward momentum. Your satisfaction is always our top priority.
3. Please contact with us before leaving neutral or negative feedback, we will give you a satisfactory solution to resolve any dispute.
Real photos of the product UV version
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|*Estimated Shipping Time
|10-30 Business days
|10-30 Business days
|Australia, New Zealand
|10-30 Business days
|Central & South America
|15-30 Business days
|10-20 Business days
|15-45 Business days
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us: